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The following behavioural testimonials are a selection from many more on file, which can be seen as hard copies prior to, or during, an appointment, if you so wish. The behavioural testimonials are one part of a more in-depth feedback form, which are completed by the majority of Ian’s clients. The scoring is graded 1-5, with 1 being dissatisfied and 5 being very satisfied
Name : Ken & Jackie with Harvey & Oscar | | General Comments : We would definitely recommend Ian to anybody having problems with their dog. The method of fast walking he showed us has really helped, but we need to work on Harvey playing with the toy as he loses focus and finds the different smells more interesting after a time. Having already tried somebody else far more expensive, I'm really pleased I contacted Ian. I look forward to trying the agility soon. |
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| How did you hear about Ian? |
| Answer : Somebody mentioned Orchard Agility to me and from there I looked at the website. |
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| Did you like the manner in which your dog was treated by Ian? |
| Score : 5 - |
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| Did you like the manner in which you were treated by Ian? |
| Score : 5 - |
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| Did you feel that one visit was enough to cure the issues that were addressed? |
| Score : 4 - |
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| Are you happy that you are able to carry on with methods shown to you in the rehabilitation method to cure the issues raised? |
| Score : 5 - |
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| Do you understand your dog much better after the visit? |
| Score : 5 - |
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| Do you think that the visit was value for money? |
| Score : 5 - |
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| To what degree did you find the visit beneficial to you and your dog? |
| Score : 5 - |
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Name : Karen with Lucca | | General Comments : I didn't realise just how important it was to be the pack leader to get a dog to respect you. I've always given Lucca too much affection thinking that would make him love me and do what I wanted him to do, but really if I'm honest he never used to take much notice. Now I can go out the back door without him barging past and pulling me down the garden. He waits for me to go inside first. I can stop him barking at people and horses when he's in the pen. We now walk in the village about 5 days a week. It took time to get him to walk to heel, but he is so much nicer to walk now, which enforces my role as pack leader. I've learned that I should be calm and assertive where before I would shout at him. When he sees dogs he is better. |
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| How did you hear about Ian? |
| Answer : We first went to Obedience classes at Old Warden. Saw advert in G&M Growers, Biggleswade |
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| Did you like the manner in which your dog was treated by Ian? |
| Score : 5 - Yes - very calm. No aggressive methods used. |
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| Did you like the manner in which you were treated by Ian? |
| Score : 5 - Yes - friendly and laid back. |
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| Did you feel that one visit was enough to cure the issues that were addressed? |
| Score : 3 - No - didn't meet enough dogs and my lack of confidence |
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| Are you happy that you are able to carry on with methods shown to you in the rehabilitation method to cure the issues raised? |
| Score : 5 - Yes - I know what I should be doing and why. It's just practice, practice now. |
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| Do you understand your dog much better after the visit? |
| Score : 5 - Without a doubt. I was doing all the wrong things - all affection and not much discipline. |
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| Do you think that the visit was value for money? |
| Score : 5 - Yes - I thought it was good. Never in a rush to get away. |
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| To what degree did you find the visit beneficial to you and your dog? |
| Score : 5 - See below. |
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Name : Malcolm, Pauline with Kia and Nala | | General Comments : Ian has very easy and simple methods to help with dogs, but as owners sometimes finding time, with pressure due to jobs and businesses, to keep a regime for the dogs is very hard, even though the love you have for your dogs. With the added knowledge that Ian has given us makes it easier and we still try our best. Good man Ian. Thanks. |
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| How did you hear about Ian? |
| Answer : Through friends who attend agility. |
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| Did you like the manner in which your dog was treated by Ian? |
| Score : 5 - |
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| Did you like the manner in which you were treated by Ian? |
| Score : 5 - |
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| Did you feel that one visit was enough to cure the issues that were addressed? |
| Score : 4 - |
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| Are you happy that you are able to carry on with methods shown to you in the rehabilitation method to cure the issues raised? |
| Score : 5 - |
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| Do you understand your dog much better after the visit? |
| Score : 5 - |
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| Do you think that the visit was value for money? |
| Score : 5 - |
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| To what degree did you find the visit beneficial to you and your dog? |
| Score : 5 - |
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Name : Deborah with Olive | | General Comments : Thanks very much for your time. I think Olive benefitted from the visit - we certainly did. We understand her a lot better now and that helps a lot - knowing what she is about! |
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| How did you hear about Ian? |
| Answer : Business card at the Veterinary surgery. |
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| Did you like the manner in which your dog was treated by Ian? |
| Score : 5 - Yes, very much so. He was very interested in her and connected very quickly. |
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| Did you like the manner in which you were treated by Ian? |
| Score : 5 - Yes - he was very informative and interesting and happy to share his knowledge. Relaxed and informative. |
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| Did you feel that one visit was enough to cure the issues that were addressed? |
| Score : 5 - Yes - although she is still not walking with me as I would like, but I think it will take some time. |
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| Are you happy that you are able to carry on with methods shown to you in the rehabilitation method to cure the issues raised? |
| Score : 5 - Yes - especially with the barking at next door and her reactions when people visit. We were given a lot of hints and tips to carry on with, which was great. |
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| Do you understand your dog much better after the visit? |
| Score : 5 - Yes - it is a lot easier to respond to her now we know what her motivation is. |
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| Do you think that the visit was value for money? |
| Score : 5 - Yes it was, although I would like to have her walking to heal better than she is and was after the visit. |
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| To what degree did you find the visit beneficial to you and your dog? |
| Score : 5 - Very beneficial to her. |
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Name : Sarah with Billy (puppy) | | General Comments : When Ian left our house I thought to myself "that was a waste of money", but oh my god when I put all the little things into practice the results were brilliant. I have a 4 month old pup who has lovely manners and is improving every day. |
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| How did you hear about Ian? |
| Answer : Veterinary surgery. |
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| Did you like the manner in which your dog was treated by Ian? |
| Score : 5 - |
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| Did you like the manner in which you were treated by Ian? |
| Score : 5 - |
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| Did you feel that one visit was enough to cure the issues that were addressed? |
| Score : 5 - So far so good! |
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| Are you happy that you are able to carry on with methods shown to you in the rehabilitation method to cure the issues raised? |
| Score : 5 - |
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| Do you understand your dog much better after the visit? |
| Score : 5 - |
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| Do you think that the visit was value for money? |
| Score : 5 - |
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| To what degree did you find the visit beneficial to you and your dog? |
| Score : 5 - |
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Name : Denise with Barney | | General Comments : When you left I went to take Barney for a walk and he had a "paddy". I did what you showed me with the lead and within a few minutes he was a different dog. I'm sure, within a short time, he will become a model dog. Thanks for your help. Will keep you informed. |
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| How did you hear about Ian? |
| Answer : Veterinary surgery. |
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| Did you like the manner in which your dog was treated by Ian? |
| Score : 5 - Yes |
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| Did you like the manner in which you were treated by Ian? |
| Score : 5 - He explained things very well. |
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| Did you feel that one visit was enough to cure the issues that were addressed? |
| Score : 5 - I hope one visit is enough. |
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| Are you happy that you are able to carry on with methods shown to you in the rehabilitation method to cure the issues raised? |
| Score : 5 - Yes - I feel confident I can carry on with the methods that I was shown. |
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| Do you understand your dog much better after the visit? |
| Score : 5 - Yes - it was explained why my dog has behavioural issues. |
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| Do you think that the visit was value for money? |
| Score : 5 - When told the price on the 'phone I thought it was quite expensive, but after the 2 hour session I thought it was worth every penny. |
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| To what degree did you find the visit beneficial to you and your dog? |
| Score : 5 - Looking forward to a more happy Barney. |
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